Shipping policy

Shipping Policy
Pure Natural Herbal

Last Updated: [Date Add Karein]

Thank you for shopping with Pure Natural Herbal. Below are the details of our shipping process.

1. Order Processing Time

All orders are processed within 1–2 business days after confirmation.

  • Orders are not shipped on Sundays or public holidays.

  • In case of high order volume, processing time may be slightly delayed.

2. Shipping Time

Estimated delivery times:

  • Standard Delivery: 3–7 business days

Delivery times may vary depending on your location and courier service.
Please note that delivery times are estimates and not guaranteed.

3. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • We may offer Free Shipping on selected promotions or minimum order amounts.

4. Cash on Delivery (COD)

  • Cash on Delivery (COD) orders must be paid in full at the time of delivery.

  • Please ensure someone is available at the delivery address to receive the parcel.

  • Failure to accept COD orders may result in restrictions on future purchases.

5. Order Tracking

Once your order is shipped:

  • You will receive a confirmation SMS or call with tracking details (if available).

  • You can track your order through the courier service website.

6. Delays & External Factors

Pure Natural Herbal is not responsible for shipping delays caused by:

  • Courier service issues

  • Weather conditions

  • Incorrect shipping information provided by the customer

  • Unforeseen circumstances beyond our control

7. Incorrect Address

Please ensure your shipping address is accurate.

  • We are not responsible for lost shipments due to incorrect address details.

  • Additional shipping charges may apply for re-delivery.

8. Damaged or Lost Packages

If your package arrives damaged or is lost:

  • Contact us within 48 hours of delivery.

  • Provide clear photos (in case of damage).

  • We will investigate and provide a suitable resolution.

Contact Us

For any shipping-related inquiries, please contact us:

📧 Email: Twork8619@gmail.com
📞 Phone: 0370-6502210

We’re here to help and ensure a smooth delivery experience for you.